Leadership Team

James (Jim) Rechtin, President and Chief Executive Officer, joined Humana in January 2024, having served as President and Chief Operating Officer until July 2024. Under his leadership, Humana operates as a leading integrated care delivery model centered on improving health outcomes, driving lower costs, enhancing quality, and providing a simple and personalized member and patient experience.

Jim brings to Humana a strong combination of operational, industry and CEO expertise. His first-hand experience leading through the challenges and opportunities of a changing health care services continuum will help accelerate our integrated care strategy at pace.

Prior to joining Humana, Jim served as President and CEO at Envision Healthcare. He has more than 22 years of health care experience with a focus on the delivery of value-based care in various medical group settings, including a deep understanding of Medicare Advantage. Prior to joining Envision, Jim served as President of OptumCare, part of UnitedHealth Group. Before that, Jim was with DaVita Medical Group, which he joined in 2014 and played the dual roles of Senior Vice President of Corporate Strategy and President of DaVita Medical Group’s California market. Further, he is a 14-year veteran of Bain & Company, highlighting his depth of experience in health care mergers and the overall health care sector.

Early in his career, Jim ran operations for a nonprofit health and human services clinic in Indianapolis, Indiana, and served in the United States Peace Corps in the Republic of Congo. He received a Master of Business Administration from Harvard Business School and a Bachelor of Arts from DePauw University.

Dr. Vishal Agrawal joined Humana in December 2018 as Chief Strategy and Corporate Development Officer. Dr. Agrawal has over 20 years of extensive healthcare services technology, business development and acquisition leadership experience. He is responsible for leading Humana's corporate strategy, as well as setting the direction of the company's merger and acquisition and joint venture activities. He is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Officer Jim Rechtin.

Dr. Agrawal came to Humana from The Carlyle Group L.P., having held the position of Senior Advisor from October 2017 to December 2018. In his capacity of Senior Advisor, Dr. Agrawal reviewed potential healthcare services and technology acquisitions with the company’s investment team. Previously, Dr. Agrawal was President and Chief Growth Officer of Ciox Health, the largest health information exchange and release of information services organization in the U.S. Prior to joining Ciox Health, Dr. Agrawal served as President of Harris Healthcare Solutions, where he successfully grew a global healthcare IT business that developed advanced technologies to drive physician experience, interoperability and business intelligence across the continuum of care. Dr. Agrawal also spent 12 years with McKinsey & Company, where he was elected Partner and served as a leader in both McKinsey’s North American Healthcare Systems & Services Practice and Private Equity & Principal Investors Practice.

Dr. Agrawal has a bachelor’s degree in molecular biophysics and biochemistry, a master’s degree in molecular biophysics, and a Doctor of Medicine degree, all from Yale University.

John Barger serves as President of Humana’s Medicaid business, a role has held since 2015. In this role, John is responsible for building the Company’s Medicaid program - leading strategy, growth, business operations excellence, and tailoring unique health plan solutions for our state based customers. John is a member of the Company’s Management Team Extended, which assists the Management Team in setting out and executing on the company’s strategic business goals.

John joined Humana in 1996 and has held various leadership roles of increasing responsibility across the Company’s Medicare, Centerwell, and corporate finance operations.

John earned a bachelor’s degree in Finance from the University of Wisconsin-Madison and a CPA designation from the State of Virginia. John also serves as the executive leader of The Hunger Action Alliance in partnership with Feeding America and as a Board Member for the Florida Council on Aging.

Reneé Buckingham serves as President, Primary Care. In this role, Reneé is responsible for business operations, profitability, and strategic growth initiatives for Humana’s Primary Care Organization, CenterWell Senior Primary Care and Conviva Care Centers. She leads efforts to further scale our value-based primary care capabilities and deliver an integrated healthcare experience. Reneé is a member of the Company’s Management Team Extended, which assists the Management Team in setting out and executing on the company’s strategic business goals.

Reneé has been with Humana for 27 years and has more than 30 years of healthcare leadership experience. Before joining the Primary Care Organization, Reneé served as Vice President of the North Division for Humana’s Medicare business, leading market operations for 20 states and serving nearly 800,000 Humana Medicare Advantage members. Before serving as Vice President of the North Division, she led Humana’s Provider Development Center of Excellence as an Enterprise Vice President responsible for building and deploying programs and capabilities designed to support providers in transitioning from transactional care to value-based care.

Sam Deshpande serves as the Chief Information Officer (CIO) for Humana. He is responsible for the Company's Information Technology organization, managing technology systems, infrastructure, cybersecurity, digital & AI, and setting the technology transformation vision to enable Humana’s strategy of providing simple and personalized member experience and helping the members achieve their best health. Since joining Humana in July 2017, Sam has served in the roles of Chief Risk Officer (CRO), responsible for building a strong risk management capability, and most recently as Chief Technology and Risk Officer (Aug. 2019 – July 2021). He is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Officer Jim Rechtin.

Before joining Humana, Sam worked for 17 years in a number of senior executive roles at Capital One, most recently as Senior Vice President and Business Chief Risk Officer for the U.S. and International Card businesses. He held various roles with increasing responsibility in Capital One, accountable for risk management, business strategy, credit, marketing and data science for consumer lending products including Home Loans, Auto Finance, and Credit Cards.

Prior to Capital One, Sam worked as a strategy and management consultant for Accenture and Booz Allen & Hamilton, leading client engagements for Fortune 500 companies in the consumer, high tech, automotive and aerospace industries.

Sam has an MBA, with high honors, from the University of Chicago, a Master’s degree in Aerospace Engineering from Virginia Tech, and a Bachelor’s degree, with honors, from the Indian Institute of Technology in Kharagpur, India. He serves as a member of the Board of Governors of FINRA.

Susan Diamond serves as Humana’s Chief Financial Officer, with responsibility for all accounting, actuarial, analytical, financial, internal audit, investor relations, risk management, tax, and treasury activities. She is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Officer Jim Rechtin.

Susan has spent the majority of her tenure with Humana in various leadership roles in the Medicare business, with a particular passion and emphasis on growth and consumer segmentation strategies for the company’s Individual Medicare Advantage and Stand Alone Part D offerings. Susan also served for two and a half years as the Enterprise Vice President of Finance, where she was responsible for enterprise planning and forecasting, trend analytics and had responsibility for each of the company’s line of business CFOs and controllers. Susan most recently held the position of Segment President, Home Business (July 2019-June 2021) and Interim Chief Financial Officer (June 2021) and during this time she led the acquisition of the remaining 60 percent interest in Kindred at Home valued at $5.7 billion, the largest acquisition in Humana’s history, as well as onehome, a provider and convener of home-based services and care and risk manager, to further accelerate the development of Humana’s value-based home health offering.

Prior to Humana, Susan spent six years working in various financial leadership roles for early stage, venture backed technology companies, and five years as the Chief Financial Officer for a Louisville based venture capital firm, working with early stage companies across a variety of industries.

Susan earned a Bachelor of Arts in Accounting from Bellarmine College (now Bellarmine University) and is a licensed certified public accountant (inactive). She currently serves on the Board of Directors of PepsiCo, Inc. (NASDAQ: PEP), DispatchHealth, Gentiva, and The Louisville Orchestra, Inc.

David Dintenfass, President, Enterprise Growth, joined Humana in February 2024. In this role, David is responsible for leading the Company’s growth strategy, with a focus on customer acquisition, retention, and experience. David is a seasoned general management, marketing and sales executive, with more than 30 years of experience across consumer banking, wealth and asset management, and consumer-packaged goods. He is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Officer Jim Rechtin.

Prior to joining Humana, David had a series of leadership roles at Fidelity Investments from 2015-2024 where he most recently served as Executive Vice President, Head of Product and Emerging Segments, leading a P&L portfolio across retail and workplace investing. David also served as Fidelity’s Chief Marketing Officer and Head of Customer Experience Design. Before Fidelity, David spent over five years at Bank of America in a variety of strategy and marketing roles across Consumer and Small Business banking and Merrill Lynch Wealth Management. Earlier in his career, David spent 13 years at Procter & Gamble in global P&L and brand management roles of increasing responsibility. David began his career as a consultant at McKinsey & Company.

David earned his Master of Business Administration degree from Harvard Business School with High Distinction as a Baker Scholar and a dual Bachelor of Arts degree in Economics and International Relations with Highest Honors from Brown University.

John-Paul W. Felter is Senior Vice President, Chief Accounting Officer and Controller for Humana, having held this position since August 1, 2022. In this role John-Paul acts as the Company’s principal accounting officer having responsibility for all accounting functions, the establishment and maintenance of internal accounting controls and enterprise-wide financial reporting to both the U.S. Securities and Exchange Commission and state Departments of Insurance.

Before joining Humana, John-Paul most recently worked for OneAmerica Financial Partners, Inc. (OneAmerica) where he held the position of Senior Director - Investment Finance from May 2022 until June 2022, having supervisory and oversight responsibilities of certain financial accounting and investment operations. Prior to OneAmerica, John-Paul spent nearly 11 years as a Senior Manager at Ernst & Young LLP. In this role, John-Paul oversaw large audit engagements for public and private entities with a concentration in the health insurance sector, gaining extensive experience with SEC regulatory matters including internal control over financial reporting, periodic financial statement filings, securities offerings, registration statements, and acquisitions, and advising clients on technical accounting matters including those related to government healthcare businesses. John-Paul holds a Bachelor of Science degree in Business from Indiana University-Indianapolis and is a certified public accountant.

Dr. Kate Goodrich leads Humana’s clinical operations and policies, physician engagement, healthcare research, and efforts to advance the Company’s value-based care and integrated senior care strategies. Kate is a member of the Company’s Management Team Extended, which assists the Management Team in setting out and executing on the company’s strategic business goals.

Prior to her current role, Kate was Senior Vice President of Clinical Analytics and Trend, Clinical Solutions, where she led the insights and clinical programs designed to improve health outcomes at lower cost.

Before joining Humana in 2020, Kate was at the Centers for Medicare and Medicaid Services (CMS) where she was the Director of the Center for Clinical Standards and Quality and CMS Chief Medical Officer.

Kate earned her M.D. from Louisiana State University School of Medicine and her master’s in health services research from Yale University. She completed her residency in internal medicine at The George Washington University School of Medicine and Health Sciences. Kate continues to practice clinical medicine as a Hospitalist and serves as a professor of medicine at George Washington University Medical Center.

Tim Huval is Humana’s Chief Administrative Officer, where his leadership responsibilities have wide-ranging areas of oversight, including, all aspects of Human Resources, Corporate Marketing, Workplace Solutions, Inclusion and Diversity, Safety and Security. He is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Officer Jim Rechtin.

Prior to joining Humana, Tim spent 10 years at Bank of America in multiple senior‐level roles, including Human Resources executive and Chief Information Officer for Global Wealth & Investment Management, as well as Human Resources executive for both Global Treasury Services and Technology & Global Operations. Additionally, he led several large operations organizations, including Global Card Services, where he was responsible for all card operations and customer service, serving more than 40 million customers. Tim also held numerous leadership roles in operations and Human Resources at Gateway Inc.

While at Bank of America, Tim served as chair of the Consumer Banking, Business Banking and Enterprise Client Coverage Diversity & Inclusion Business Council, responsible for promoting an inclusive work environment. He also served as the executive sponsor of the Military Support & Assistance Group which supports efforts to attract, integrate, retain and develop military veterans.

Tim currently serves on the board of directors of Republic Bancorp, Inc., having first been elected in April 2022. Previously, Tim served on the board of directors of Seacoast Banking Corporation and has also contributed to various non-profit boards, including: Family and Children’s Place in Louisville, Delaware United Way, Delaware Children’s Museum, United Way of the Virginia Peninsula, Hampton Roads Chamber of Commerce, Hampton Roads Technology Council, Peninsula Alliance for Economic Development, Utah Information Technology Association, and Youth Homes, Charlotte, N.C.

Tim earned a master’s degree in public administration from Brigham Young University, a bachelor’s degree in marketing from Weber State and an associate degree in business management from Salt Lake Community College. He was also awarded an honorary doctorate in Humane Letters from Salt Lake Community College.

Jay Khosla serves as Senior Vice President of Corporate Affairs, leading Humana’s organizational strategy for public policy, advocacy, including Humana’s Political Action Committee, and policy related programming. He is also responsible for creating and advancing federal, state, and local public policies on behalf of the company while working in close collaboration with executive and business leadership. Jay is a member of the Company’s Management Team Extended, which assists the Management Team in setting out and executing on the company’s strategic business goals.

Jay joined Humana in early 2020 after working in the Office of Senate Majority Leader Mitch McConnell, where he served as the Chief Economic Policy Counsel and oversaw a broad portfolio ranging from tax and international trade to financial services, retirement, and housing policy. Jay also served as Majority Staff Director for the Senate Finance Committee and directed the passage of the Tax Cuts and Jobs Act of 2017 – the most significant overhaul of the domestic and international tax code in 30 years. In all, Jay has over 15 years of leadership experience on Capitol Hill in tax, trade, financial services, and healthcare policy.

Jay has a Bachelor of Science degree in biology and a master’s degree in health administration from Virginia Commonwealth University, and he holds a law degree from the University of Richmond Law School. He is a member of the Virginia State Bar, the Supreme Court Bar, the Council on Foreign Relations, the Economic Club of Washington DC, and the American Council on Germany. He also serves on the board of the Winston Health Policy Fellowship.

Tracy Nolan is Humana’s Senior Vice President of MarketPoint, where she is responsible for leading an omni-channel sales strategy for our individual Medicare line of business while meeting organizational targets for new membership, retention and engagement. She is a member of the Company’s Management Team Extended, which assists the Management Team in setting out and executing on the company’s strategic goals.

Prior to joining Humana in 2022, Tracy most recently served as the Senior Vice-President of T-Mobile’s Consumer Sales organization leading a team of over 20,000 employees across the company in both retail and distributor/dealer channels. Prior to the Sprint/T-Mobile merger, she held several senior leadership roles at Sprint across the Consumer Sales organization, including President, National Sales, Strategy and Operations.

Tracy is a graduate of Clarkson University, where she majored in Marketing Research and Information Systems. She continued her executive education at the Harvard Business School and Terry Business School at the University of Georgia. In 2023, Tracy also completed the certification to become a Licensed Insurance Producer.

Vicki Perryman serves as Senior Vice President of Consumer & Provider Services and Solutions (CPSS). In this role, Vicki is responsible for transforming Humana’s customer experiences and optimizing global operations in support of members’ utilization of their benefits and access to providers for the care they need. She is a member of the company’s Management Team Extended, which assists the Management Team in setting out and executing on the company’s strategic business goals.

Prior to joining Humana in 2017, she served as Chief Operating Officer, Vice President of eBay Marketplace’s Global Customer Experience, where she successfully built innovative customer experiences and cross-border trade solutions.

Vicki earned her BA in accounting from Michigan State University and her MBA from Northern Illinois University. Vicki also serves as a Healthcare Advisory Board Member for Minerva CQ, a real-time conversation intelligence start-up.

George Renaudin II is President, Insurance. In this role, George is responsible for leading strategy, growth, business operations excellence and profitability across the Company’s Individual Medicare Advantage, Group Medicare, Medicare Supplement, Individual Medicaid, and Long-term Support Services businesses. He is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Officer Jim Rechtin.

George joined Humana in April 2004 as part of the Company’s acquisition of Oschner Health Plan and has since held various leadership roles of increasing responsibility, most recently holding the position of President, Medicare. In this role, George had primary responsibility for the Company’s Medicare strategy and execution, leading market business operations, clinical operations, product strategy, sales and distribution, and network and provider experience for the Company’s Medicare Advantage and Medicare Supplement members.

George earned a Bachelor’s degree from Tulane University and a Master’s degree in Public Policy (with an emphasis in Medicare and Heath Care Policy) from Pennsylvania State University. He is also a Crowe Scholar and Cum Laude graduate of Loyola University Law School.

Dr. Sanjay K. Shetty joined Humana in March 2023 as President, CenterWell. In this role, Dr. Shetty is responsible for leading strategy, growth, and business operations across the Company’s health care services businesses, including Pharmacy, Provider Services, and Home Solutions. He is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Officer Jim Rechtin.

Before joining Humana, Dr. Shetty worked for nearly 13 years at Steward Health Care System, most recently as President. He held various roles of increasing responsibility at Steward, leading various business regions and units as well as corporate and business development. Prior to Steward, Dr. Shetty worked as a strategy consultant at Bain & Company, Inc., and practiced as a radiologist.

Dr. Shetty earned his undergraduate degree from Harvard College and his medical degree from Harvard Medical School, and continues to be board certified in Diagnostic Radiology. He also has an MBA from The Wharton School at the University of Pennsylvania.

Bethanie Stein is responsible for the strategic growth, operations and profit and loss of Humana’s Pharmacy business, including CenterWell Pharmacy, CenterWell Specialty Pharmacy, Humana Pharmacy Solutions, and Enclara Pharmacia, the company’s hospice pharmacy provider. Bethanie is a member of the Company’s Management Team Extended, which assists the Management Team in setting out and executing on the company’s strategic business goals.

Prior roles Bethanie has been with Humana for more than 13 years and joined the company as a pharmacy resident in 2009. Prior to her current role as President, Pharmacy, Bethanie was Senior Vice President, Pharmacy Benefit Manager (PBM), which is the fourth largest PBM in the country. There, she was responsible for Pharmacy’s clinical strategy and operations, rebates, network and PBM operations. Her past roles include Vice President, Supply Chain and Analytics, Associate Vice President of Trade Relations, and various roles in Medicare Rebate Contracting and Clinical Strategies.

Bethanie earned her Doctor of Pharmacy from Duquesne University in Pittsburgh, Pennsylvania. She also completed a PGY1 Managed Care Residency through Humana.

Eric Tagliere serves as the Chief Technology Officer. Eric is accountable for Associate Collaboration and Productivity, Contact Center Platforms, Enterprise Architecture, Enterprise Data Platforms, Infrastructure Operations and Engineering and M&A Technology Integration. Eric is a member of the Company’s Management Team Extended, which assists the Management Team in setting out and executing on the company’s strategic business goals.

Prior to joining Humana in 2020, Eric served as the Global CTO of Marriott International where he led a team of 3,000+ technologists across application development, enterprise architecture and technology strategy. He led innovation, driving Marriott's digital platforms, consumer experience and core operations as he transformed enterprise technology to the cloud.

Eric is a graduate of Northern Illinois University, where he earned his Bachelor of Science in Applied Statistics and Economics. He is a CTO Forum Advisory Board Member. He is also on the board of trustees for the National Center for Children and Families in Bethesda, MD.

Joseph Ventura, is Humana’s Chief Legal Officer, reporting to the Company’s President and Chief Executive Officer, Jim Rechtin, and serves as a member of the Management Team, which sets the firm’s strategic direction. In addition, Joe has responsibility for the Company’s enterprise risk, compliance and regulatory and government affairs, working with the business teams to continually strengthen and improve Humana’s performance.

Joe joined the Company’s Law Department in 2009, serving in a variety of roles with increasing responsibility. He was appointed Senior Vice President, Associate General Counsel and Corporate Secretary in July 2017, and served in that role until his election as Chief Legal Officer in February 2019.

Previously, Joe was engaged in the private practice of law with Alston & Bird, LLP, in New York, specializing in corporate/securities law, mergers and acquisitions, and corporate governance matters.

Joe holds a Juris Doctor from the University of Virginia School of Law, where he was executive editor of the Virginia Journal of International Law, and a Bachelor of Arts degree magna cum laude from the University of Richmond. He also serves on the Board of Directors of the Louisville Bar Foundation and Greater Louisville Inc.

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