Bruce D. BroussardPresident and Chief Executive Officer
Bruce D. Broussard, President and CEO, joined Humana in 2011. Under his leadership, Humana has created an integrated care delivery model centered on improving health outcomes, driving lower costs, enhancing quality, and providing a simple and personalized member experience. With its holistic approach, Humana is dedicated to improving the health of the communities it serves by making it easy for people to achieve their best health.
Bruce brings to Humana a wide range of executive leadership experience in publicly traded and private organizations within a variety of healthcare sectors, including oncology, pharmaceuticals, assisted living/senior housing, home care, physician practice management, surgical centers and dental networks.
Prior to joining Humana, Bruce was Chief Executive Officer of McKesson Specialty/US Oncology, Inc. US Oncology was purchased by McKesson in December 2010. At US Oncology, Bruce served in a number of senior executive roles, including Chief Financial Officer, President, Chief Executive Officer and Chairman of the Board.
Bruce plays a leadership role in key business advocacy organizations such as The Business Council and the American Heart Association CEO Roundtable. He is also a member of the Board of Directors of KeyCorp and the World Economic Forum Health Governors Board.
Vishal Agrawal, M.D.Chief Strategy and Corporate Development Officer
Vishal Agrawal, M.D. joined Humana in December 2018 as Chief Strategy and Corporate Development Officer. Dr. Agrawal has over 20 years of extensive healthcare services technology, business development and acquisition leadership experience. He is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Officer Bruce Broussard.
Dr. Agrawal came to Humana from The Carlyle Group L.P., having held the position of Senior Advisor from October 2017 to December 2018. In his capacity of Senior Advisor, Dr. Agrawal reviewed potential healthcare services and technology acquisitions with the company’s investment team. Previously, Dr. Agrawal was President and Chief Growth Officer of Ciox Health, the largest health information exchange and release of information services organization in the U.S. Prior to joining Ciox Health, Dr. Agrawal served as President of Harris Healthcare Solutions, where he successfully grew a global healthcare IT business that developed advanced technologies to drive physician experience, interoperability and business intelligence across the continuum of care. Dr. Agrawal also spent 12 years with McKinsey & Company, where he was elected Partner and served as a leader in both McKinsey’s North American Healthcare Systems & Services Practice and Private Equity & Principal Investors Practice.
Dr. Agrawal has a bachelor’s degree in molecular biophysics and biochemistry, a master’s degree in molecular biophysics, and a Doctor of Medicine degree, all from Yale University.
Roy A. Beveridge, M.D.Chief Medical Officer
Dr. Roy Beveridge joined Humana in 2013 as Chief Medical Officer. He is responsible for developing and implementing Humana’s clinical strategy, with an emphasis on advancing the company’s integrated care delivery model.
Dr. Beveridge is known for creating collaborative environments among physician communities and providing thought leadership around population health. He is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Officer Bruce Broussard.
Previously, Dr. Beveridge served as Chief Medical Officer for McKesson Specialty Health. Prior to McKesson’s acquisition of US Oncology in 2010, he served as the Executive Vice President and Medical Director at US Oncology. He has published extensively in the fields of medical oncology, stem cell transplantation, quality design and population health.
Dr. Beveridge earned a Bachelor of Arts degree from Johns Hopkins University and a medical degree from Cornell University Medical College. He completed his residency in internal medicine at University of Chicago Hospitals and his fellowship at Johns Hopkins Hospital.
Board certified in medical oncology and internal medicine, Dr. Beveridge has authored more than two hundred articles on a wide range of medical topics such as hematology, stem cell transplantation and quality standardization, and population health/value-based medicine.
Dr. Beveridge is a member of the American Medical Association, American Society of Clinical Oncology (ASCO) and the American Society of Hematology. He has served on many boards related to medical oncology and patient advocacy.
Beth BierbowerSegment President
Beth Bierbower is Segment President for Humana. She is responsible for creating a new operating model and member experience that reduces friction in the system and helps members engage in and manage their health. Beth is a member of the Management Team, which sets the firm's strategic direction, and reports to President and Chief Executive Officer Bruce Broussard.
In her prior role, Beth led Humana's Group and Specialty Business segment, with responsibility for Humana’s Employer Group products including medical, specialty and individual specialty offerings, and Humana’s Government Business. Beth started her career at Humana in 2001. As Product Innovation Leader, she drove the consumer strategy that included development of new products and services that helped position Humana as a leader in consumerism.
Beth has published a book titled Engage! A Guide to Involving Your Consumers in their Health. Beth is a frequent speaker and has served as chair of a number of industry conferences. She is a frequent contributor to LinkedIn.
She earned a master's in public management, graduating with highest honors, from Carnegie Mellon University.
Jody L. BilneyChief Consumer Officer
Jody Bilney is Chief Consumer Officer for Humana. With responsibility for marketing, brand development, the consumer experience, digital, consumer data and analytics and corporate reputation enhancement, Jody plays a leading role in the organization's ongoing transformation into a consumer-driven enterprise. She is a member of the Management Team, which sets the firm's strategic direction, and reports to President and Chief Executive Officer Bruce Broussard.
Before joining Humana in 2013, Jody served as Executive Vice President and Chief Brand Officer for Bloomin' Brands, Inc., a Tampa-based upscale-casual restaurant company with Outback Steakhouse as its flagship chain. There she headed brand/business strategy, R&D, marketing, corporate communications and business development across the enterprise. She was also a key member of the executive team that positioned the company for a successful Initial Public Offering (IPO) in August, 2012.
Prior to Bloomin' Brands, Jody held senior executive positions at Charles Schwab and Verizon, where she led consumer-focused brand-transformation initiatives. She is a member of the Board of Directors for Masonite, Inc. and for Up2US, a national leader in sports-based youth development.
A Michigan native, Jody earned a Bachelor of Science degree in Economics, with a minor in Marketing, from Clemson University in Clemson, S.C.
Heather CoxChief Digital Health and Analytics Officer
Heather Cox joined Humana in August 2018 as Chief Digital Health and Analytics Officer, with responsibility for building Humana’s digital care delivery operations and leading enterprise analytics. Integrating these critical capabilities across the organization will further accelerate Humana’s move toward differentiated health care experiences. Heather is a member of the Management Team, which sets the company’s strategic direction, and reports to President and Chief Executive Officer Bruce Broussard.
Heather brings 25 years of experience to the role, most recently serving as Chief Technology and Digital Officer at USAA, where she led the teams responsible for designing and building personalized and digitally-enabled end-to-end experiences for USAA members. Prior to USAA, Heather was the CEO of Citi FinTech at Citigroup, Inc., helping the company adapt to a future dominated by mobile technology, and she headed Card Operations, reshaping customer and digital experience for Capital One.
Heather serves on the board of directors for NRG Energy and has a bachelor’s degree in economics from the University of Illinois.
Sam DeshpandeChief Risk Officer
Sam Deshpande joined Humana in 2017 as Chief Risk Officer for Humana, with responsibility for managing risk and compliance across the company, while establishing connections that allow Humana to continually strengthen and improve its performance. He is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Officer Bruce Broussard.
Before joining Humana in July 2017, Sam spent 17 years at Capital One in key leadership positions, most recently as Business Chief Risk Officer for the U.S. and international card business. He previously served as the Business Chief Risk Officer and Head of Enterprise Services for the Financial Services Division, responsible for Business Risk, Data Science, Data Quality, Process Excellence and Project Management. He also led marketing and analysis for the Home Loans, Auto Finance, and Credit Card businesses, with responsibilities for business strategy, credit, product and marketing.
Prior to Capital One, Sam worked for Accenture and Booz & Company, leading client engagements for Fortune 500 companies in the consumer, high tech, automotive and aerospace industries.
Sam has a master’s degree in business administration, with a concentration in finance and business economics, from the University of Chicago, a master’s degree in aerospace engineering from Virginia Tech, and a bachelor’s degree from the Indian Institute of Technology in Kharagpur, India.
William Fleming, PharmDSegment President, Healthcare Services
Dr. William Fleming is Segment President, Healthcare Services, where he is responsible for Humana’s clinical and pharmacy businesses that service all Humana segments. William is a member of the Management Team, which sets the firm's strategic direction, and reports to President and Chief Executive Officer Bruce Broussard.
In over two decades at Humana, William has spent the majority of his career pioneering Humana’s pharmacy business and bringing forward a clinical integration belief to drive a total cost-of-care view of the world.
In 2017, William has expanded his leadership to include a focus in Humana’s home business, behavioral health business, clinical care businesses, and advanced clinical analytics. William has a passion for using an entrepreneurial spirit in simplifying healthcare, providing value for consumers (both the patient and the physician), and developing high performing teams that share the common goal of improving health outcomes and clinical quality.
William received his BS Pharmacy from the University Of Kentucky College Of Pharmacy; where he went on to receive his Doctor of Pharmacy (PharmD). He also holds a BA in General Studies from Transylvania University with an emphasis in biology and economics. William has held numerous prior Board/Trustee appointments to various pharmacy and charity organizations. Recognizing his commitment to the transformation in pharmacy, William has also been named a Fellow in the Academy of Managed Care Pharmacy (FAMCP).
Christopher H. HunterSegment President, Group Business
Chris Hunter is Segment President, Group Business at Humana, where he is responsible for driving the growth and profitability of Humana's Employer Group products including medical, specialty and wellness offerings.
In addition, Chris is responsible for Humana's Government Business, which is the largest Medical Services contractor providing service to active duty and retired military and their eligible family members through a contract with the Defense Health Agency. He is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Officer Bruce Broussard.
In his prior role, Chris was Humana’s Chief Strategy Officer, with responsibility for leading Humana’s corporate strategy, as well as setting the direction of the company’s merger and acquisition and joint venture activities. Chris has extensive executive experience with both public and private growth companies and brings broad knowledge of the healthcare industry to his role. His experience ranges from leadership of strategic planning and corporate development to responsibilities that included broad P&L and Board of Directors accountability.
Prior to starting with Humana in 2014, Chris was President of Provider Markets at TriZetto, a Denver-based health IT software/services firm serving more than 200,000 providers. He helped take the company private in 2008. Previously, Chris served on the executive leadership team at BlueCross BlueShield of Tennessee as Senior Vice President of Emerging Markets, where he was responsible for full P&L and management of the company’s wholly-owned subsidiaries and equity investments. While at BlueCross BlueShield of Tennessee, he was simultaneously President and CEO of Onlife Health, their national health and wellness subsidiary.
Chris earned a bachelor’s degree with highest honors from the University of North Carolina at Chapel Hill and has an MBA from the Harvard Business School. He currently serves on the Board of the Honors Program at the University of North Carolina.
Tim HuvalChief Human Resources Officer
Tim Huval joined Humana as Chief Human Resources Officer, where he leads all aspects of human resources, including talent acquisition, inclusion and diversity, learning, succession management, engagement, compensation and benefits, health and well‐being, enterprise solutions, and business services – procurement, facilities, real estate, and safety and security. Tim is a member of the Management Team, which sets the firm’s strategic direction, and reports to the President and Chief Executive Officer Bruce Broussard.
Prior to joining Humana, Tim spent 10 years at Bank of America in multiple senior‐level roles, including Human Resources executive and Chief Information Officer for Global Wealth & Investment Management, as well as Human Resources executive for both Global Treasury Services and Technology & Global Operations. Additionally, he led several large operations organizations, including Global Card Services, where he was responsible for all card operations and customer service, serving more than 40 million customers. Tim also held numerous leadership roles in operations and Human Resources at Gateway Inc.
While at Bank of America, Tim served as chair of the Consumer Banking, Business Banking and Enterprise Client Coverage Diversity & Inclusion Business Council, responsible for promoting an inclusive work environment. He also served as the executive sponsor of the Military Support & Assistance Group which supports efforts to attract, integrate, retain and develop military veterans.
Tim serves on the board of directors of Seacoast Banking Corporation, which provides banking and investment services to businesses and consumers along Florida’s east coast and central region. He has also contributed to various non-profit boards, including Family and Children’s Place in Louisville, Delaware United Way, Delaware Children’s Museum, United Way of the Virginia Peninsula, Hampton Roads Chamber of Commerce, Hampton Roads Technology Council, Peninsula Alliance for Economic Development, Utah Information Technology Association, and Youth Homes, Charlotte, N.C.
Tim earned a master’s degree in public administration from Brigham Young University, a bachelor’s degree in marketing from Weber State and an associate degree in business management from Salt Lake Community College. He was also awarded an honorary doctorate in Humane Letters from Salt Lake Community College.
Brian A. KaneChief Financial Officer
Brian Kane serves as Humana’s Chief Financial Officer, with responsibility for all accounting, actuarial, analytical, financial, internal audit, investor relations, tax, and treasury activities, as well as the company’s Care Delivery Organization. He is a member of the Management Team, which sets the strategic direction for the company.
Brian joined Humana after spending nearly 17 years at Goldman, Sachs & Co., where he held a number of leadership roles and was responsible for driving client relationships and leading strategic and financing transactions for a number of companies across multiple industries. He also served as the lead financial advisor on many of the managed care industry's most important strategic transactions.
Brian holds an MBA from Harvard University and a Bachelor of Arts degree, with distinction, in Economics and Political Science from Stanford University.
Brian LeClaireChief Information Officer
Brian LeClaire serves as Humana’s Chief Information Officer. He is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Officer Bruce Broussard. In his role, Brian leads the company's information technology organization, responsible for setting its technology vision and delivering all technology services, including analytics, mobile and legacy development, as well as infrastructure management. Brian has transformed the information technology organization, gaining efficiencies while positioning Humana for explosive growth on its journey of helping people achieve life long well-being.
A nationally-recognized technology executive, Brian has received accolades for his exceptional technology leadership and innovative approach to business and IT partnership. In 2005, he was named to ComputerWorld's Premier 100 IT Leaders, and in 2012, he was named one of Insurance & Technology Magazine's Elite 8 for leveraging the power of advanced analytics and big data to improve healthcare outcomes.
Brian holds a Ph.D. from Oklahoma State University in Management Information Systems, an MBA from the University of Wisconsin and a BA from Ripon College.
Heidi S. MargulisChief Corporate Affairs Officer
As Chief Corporate Affairs Officer, Heidi Margulis leads strategy development and execution for Humana's state and federal government relations, advocacy and public policy initiatives, including strategic alliance relationships in national and key local markets. In concert with those responsibilities, she guides the company's community engagement and corporate social responsibility initiatives as well as has administrative oversight of the Humana Foundation. Ms. Margulis is a member of the Management Team which sets the firm's strategic direction, and reports to President and Chief Executive Officer Bruce Broussard. Heidi joined Humana in 1985 and has held increasing responsibilities for regulatory and legislative public affairs as well as for external affairs initiatives. She was promoted to Vice President, Government Affairs in 1995, Senior Vice President Government Affairs in 2000, Senior Vice President, Public Affairs in 2003 and her current position in December 2014.
Two U.S. Secretaries of Health & Human Services recognized Heidi's federal government health program expertise with appointments to Secretary Tommy Thompson's Advisory Committee on Regulatory Reform and Secretary Donna Shalala's Advisory Panel on Medicare Education.
Heidi serves on the board of the Humana Foundation, on the Kentucky Workforce Innovation Board's executive committee, on Metro Louisville's Board of Health and on the Louisville Promise Scholarship Board. She most recently completed service on the executive committee and board of the Kentucky Authority for Educational Television. In addition, she formerly served as vice-chair of the board of the Washington, DC-based Campaign to End Obesity, as board co-chair of Green Ribbon Health (a Medicare Health Support pilot program), chair of the Coordinating Committee of the Health & Retirement Task Force of the Business Roundtable, and on several committees of America's Health Insurance Plans. As well, she has served on a variety of local, state, and national civic, charitable, and public-sector boards.
Heidi holds a bachelor's degree in international studies from the University of Louisville.
Christopher M. TodoroffChief Legal Officer
Christopher Todoroff is Humana’s Chief Legal Officer, with responsibility for legal counsel for all aspects of the Company and Corporate Governance oversight, including the Company's Law Department and Compliance function. He is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Officer Bruce Broussard. Christopher has served in this position since 2008. Prior to joining Humana, Christopher served as Vice President and Senior Corporate Counsel for Aetna Inc. He was also previously in private practice in New York and Florida.
Christopher holds a J.D., cum laude, from Cornell Law School, where he was an editor of the Cornell Law Review, and a bachelor’s degree in business administration from Rutgers University.
Alan WheatleySegment President, Retail
Alan Wheatley is the Retail Segment President for Humana. The Retail Segment is comprised of Individual Medicare Advantage, Group Medicare, Medicare Supplement, stand-alone Prescription Drug Plans, Individual Medicaid, and Long-term Support Services. As Segment President, Alan is responsible for leading growth, operational excellence, and profitability across all Retail business lines. He is a member of the Management Team, which sets the firm’s strategic direction, and reports to President and Chief Executive Officer Bruce Broussard.
Most recently, Alan was the President of Senior Products, where he directed Humana’s Medicare strategy and led Market Operations, Product Development, and the Actuarial Organization. Prior to this, he was Vice President and Chief Financial Officer of Senior Products, where he was responsible for developing the company’s Prescription Drug Plan and Medicare Advantage strategy, managing the Senior Products financial position, and leading the Medicare Risk Adjustment organization.
During his more than 25-year career with the company, Alan has served in a number of key leadership roles, including Vice President of Medicare Service Operations and President of the East Region, one of the company’s key Medicare geographies. In addition to his career in Medicare, Alan led Humana’s internal consulting division. He began his career at Humana in the Finance organization.
Alan has served as Chairman of the Board for the National Senior Olympic Games, and on various non-profit boards. He holds a Master of Business Administration with distinction from the University of Louisville and a bachelor’s degree in Finance from the University of Kentucky.
Cynthia H. ZipperleSenior Vice President, Chief Accounting Officer and Controller
Cindy Zipperle is Senior Vice President, Chief Accounting Officer and Controller for Humana, with responsibilities for accounting functions including the establishment and maintenance of internal accounting controls, along with enterprise-wide financial reporting to both the Securities and Exchange Commission and state Departments of Insurance. Cindy’s responsibilities also include areas such as Procurement, Tax and Treasury. Cindy has been part of Humana’s Finance team since joining the company in 1998, and prior to her current role had served most recently as Vice President Finance and Assistant Controller of Financial Reporting.
Before joining Humana, Cindy held leadership positions with Aegon (formerly Providian Financial) and Weight Watchers of Kentuckiana after spending the first six years of her career at Coopers & Lybrand (now PricewaterhouseCoopers). Cindy holds a bachelor’s degree in accounting from Bellarmine University and is a certified public accountant.