Humana Tennessee Medicare Advantage HMO Plan Achieves Highest Quality Rating for 2024
The statewide plan has been rated 5 out of 5 stars three consecutive years
The Tennessee HMO plan is one of four Humana contracts that received a 5-star rating for 2024 on CMS’s 5-star rating system. The four plans combined cover approximately 790,000 members across the country, more than doubling the number of Humana members in 5-star plans in 2023.
“This top rating is a testament to the work our
Barry W., a Humana Medicare Advantage member in
“Humana has helped me streamline my medications through the pharmacy and this has made the recording and delivery process easier,” said Barry. “They have also introduced me to ways I can better afford my medicines—some even being free, if I qualify.”
About Medicare Advantage Enrollment
The Medicare Advantage and Prescription Drug Plan Annual Election Period (AEP) begins
People eligible for Medicare may make a one-time election to enroll in a plan offered by an MA organization with a Star Rating of 5 stars during the year in which that plan has the 5-star overall performance rating, provided the enrollee meets the other requirements to enroll in that plan. This 5-star special election is available
For more information about Humana’s 2024 Medicare offerings, visit Humana.com/Medicare or call toll-free 1-800-706-1368 (TTY: 711). Licensed sales agents are available
About CMS Star Ratings
The CMS rating system measures the excellence of Medicare plans nationally each year. A plan may receive a rating between one and five stars, with five stars representing the highest rating. CMS uses information from member-satisfaction surveys, health plans, and health care providers to assign overall Star Ratings to plans. The rating system uses more than 40 different quality measures across nine categories, including:
- Staying Healthy: Screenings, Tests and Vaccines
- Managing Chronic (Long Term) Conditions
- Member Experience with Health Plan
- Member Complaints and Changes in the Health Plan’s Performance
- Health Plan Customer Service
- Drug Plan Customer Service
- Member Complaints and Changes in the Drug Plan’s Performance
- Member Experience with Drug Plan
- Drug Safety and Accuracy of Drug Pricing
Additional information about the CMS Star Ratings can be found at: www.medicare.gov.
Humana is a Medicare Advantage HMO organization with a Medicare contract. Enrollment in any Humana plan depends on contract renewal. Every year, Medicare evaluates plans based on a 5-star rating system. Other providers are available in the Humana network.