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Humana Reports First Quarter 2003 Results

Humana Reports First Quarter 2003 Results

April 28, 2003 at 12:00 AM EDT
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LOUISVILLE, Ky., Apr 28, 2003 /PRNewswire-FirstCall via COMTEX/ -- Humana Inc. (NYSE: HUM) today reported results for the first quarter ended March 31, 2003 and comparative amounts for the quarter ended March 31, 2002 as follows:


                                    1Q03          1Q02           1Q03
                                   GAAP(1)       GAAP(1)      Adjusted(2)

     Earnings per diluted share  $      .19    $     .28      $     .31
     Net income
      (in thousands)             $   31,230    $  46,770      $  50,024
     Pretax margin                      1.6%         2.5%           2.7%
     (See "Footnote Definitions" section of this press release.)


Driven by improved adjusted earnings in the company's Commercial segment, first quarter 2003 adjusted earnings per diluted share of $.31 increased 11 percent compared to the same period in the prior year. Adjusted net income for the first quarter improved 7 percent compared to that for the same period in the prior year. The adjusted pretax margin of 2.7 percent increased 20 basis points from the first quarter of 2002.

"Our adjusted Commercial segment pretax earnings for the first quarter exceeded those for all of 2002. We believe this is a clear demonstration of our growing ability to improve Commercial profitability," said Michael B. McCallister, chief executive officer. "Humana's innovative products and rigorous operating discipline, supported by streamlining of administrative expenses, should result in a substantial improvement in our Commercial segment results for 2003. Our Government segment profitability complemented the Commercial segment improvement in the quarter."

Restructuring Charge

During the first quarter of 2003, the company recorded the following items that were not reflective of the run-rate operations of the company. These adjustments, which are reflected in the restructuring charge line in the Statement of Income, were described initially in the company's press release, dated December 5, 2002, and again in the company's Form 10-K for the year ended December 31, 2002. Management believes this restructuring charge should be excluded to properly reflect the run-rate operations of the company and to provide better comparability to prior year results.

                                                               Earnings per
     (in thousands,                 Pretax         After-tax   diluted share
      except per share amounts)     Impact          Impact        Impact

     Building and equipment
      writedown                $   (17,233)    $   (10,529)   $    (.07)
     Software abandonment          (13,527)         (8,265)        (.05)
     Total restructuring
      charge                   $   (30,760)    $   (18,794)   $    (.12)
     (See "Footnote Definitions" section of this press release.)

Segment Results

Pretax results and margins for the company's business segments for the quarters ended March 31, 2003 and 2002 were as follows:


     Pretax income

     (in thousands)                   1Q03          1Q02           1Q03
                                     GAAP(1)       GAAP(1)      Adjusted(2)
     Commercial segment              $37,239       $26,095       $55,091
     Government segment              $10,163       $42,684       $23,071
     Consolidated                    $47,402       $68,779       $78,162
     (See "Footnote Definitions" section of this press release.)


     Pretax margins                    1Q03           1Q02           1Q03
                                      GAAP(1)        GAAP(1)      Adjusted(2)
     Commercial segment                 2.2%           1.8%          3.3%
     Government segment                 0.8%           3.4%          1.8%
     Consolidated                       1.6%           2.5%          2.7%
     (See "Footnote Definitions" section of this press release.)

Revenues and Membership

Consolidated revenues and membership for the quarters ended March 31, 2003 and 2002 were as follows:


     Consolidated
     (in thousands)                                  1Q03          1Q02
                                                    GAAP(1)       GAAP(1)

     First quarter - total revenues              $2,931,716     $2,732,582

     Ending medical membership                      6,625.2        6,534.9
     (See "Footnote Definitions" section of this press release.)

Commercial segment premiums and administrative services fees and membership for the quarters ended March 31, 2003 and 2002 were as follows:


     Commercial Segment
     (in thousands)                                    1Q03          1Q02
                                                      GAAP(1)       GAAP(1)

     Premiums                                      $1,615,556    $1,425,988

     Administrative services fees                    $ 29,590      $ 25,147
     Total premiums and administrative
      services fees                                $1,645,146    $1,451,135

     Ending medical membership                        3,003.4       2,954.2
     (See "Footnote Definitions" section of this press release.)

Commercial segment medical membership grew by 2 percent from March 31, 2002 to March 31, 2003. Commercial premium yields were within the 13 to 15 percent range for first quarter of 2003. These factors contributed to a year-over-year increase in total premiums and administrative services fees for the Commercial segment of 13 percent for the first quarter 2003.

Government segment premiums and administrative services fees and membership for the first quarter ended March 31, 2003 were as follows:


     Government Segment
     (in thousands)                                   1Q03            1Q02
                                                     GAAP(1)         GAAP(1)

     Premiums                                      $1,227,393     $1,215,824

     Administrative services fees                    $ 31,546       $ 39,866

     Total premiums and administrative
      services fees                                $1,258,939     $1,255,690

     Ending medical membership                        3,621.8        3,580.7
     (See "Footnote Definitions" section of this press release.)

Government segment premiums and administrative services fees were essentially unchanged year-over-year for the first quarter of 2003.

Medicare+Choice membership totaled 327,100 at March 31, 2003, a decline of 36,600 members year over year. Medicare+Choice premium yields for the first quarter were within the 4 to 6 percent range.

TRICARE's insured membership totaled 1,752,500 at March 31, 2003, approximately 1 percent higher than the March 31, 2002 level. TRICARE ASO membership was 1,050,800 at the end of the first quarter of 2003, up approximately 5 percent year over year. TRICARE premium revenues and administrative services fees increased year-over-year by 6 percent during the first quarter of 2003. These increases in TRICARE revenues primarily are attributable to Congressionally legislated benefit changes, an increase in eligible beneficiaries, and a decrease in the use of military treatment facilities.

Medicaid membership of 491,400 at March 31, 2003 grew by approximately 3 percent from March 31, 2002. Approximately 85 percent of the company's Medicaid membership is in Puerto Rico.

Medical and SG&A Expenses

The company's medical expense ratio (medical expenses as a percent of premiums) and selling, general and administrative ("SG&A") expense ratio (SG&A expenses as a percent of premiums and administrative services fees) for the quarters ended March 31, 2003 and 2002 were as follows:


                                              1Q03               1Q02
     Medical expense ratio - GAAP(1)          83.4%              83.1%
     SG&A expense ratio - GAAP(1)             15.4%              16.1%
     (See "Footnote Definitions" section of this press release.)


Cash flows from operations

Cash flows provided by (used in) operations for the quarters ended March 31, 2003 and 2002 were as follows:

     (in thousands)                           1Q03               1Q02
     GAAP(1)                          $    (108,230)     $    (140,137)
     Normalized(3)                    $      97,525      $      76,491
     (See "Footnote Definitions" section of this press release.)

Share Repurchase Program

In July 2002, the company announced a $100 million share repurchase program. As of March 31, 2003, 8.6 million shares had been repurchased for an aggregate purchase price of $94.9 million, an average price of $10.98 per share.

Guidance

The company offered the following earnings guidance points for the investor community:

     For the Full Year 2003:                                Projected
     Earnings per diluted share - GAAP(1)                 $1.25 - $1.31
     Earnings per diluted share - Adjusted(2)             $1.37 - $1.43
     Consolidated revenues - GAAP(1)                    Over $12 billion
     Commercial segment pretax income - GAAP(1)       At least $102 million
     Commercial segment pretax income - Adjusted(2)   At least $120 million
     Commercial segment medical membership
      (fully insured and ASO combined)               Organic growth of 2 - 4%
     Commercial premium yields                               13 - 15%
     Commercial medical cost trends                          12 - 14%
     Commercial segment SG&A
      expense ratio - GAAP(1)                              16.3 - 16.5%
     Medicare+Choice membership                 310,000 to 320,000 by year end
     Medicare+Choice premium yields                           4 - 6%
     Medicare+Choice medical cost trends                      4 - 6%
     Government segment SG&A expense ratio - GAAP(1)   Flat year over year
     TRICARE pretax margin                                    2 - 3%
     Cash flows from operations -
      GAAP(1) and Normalized(3)                   $340 million to $360 million
     Capital expenditures                          Approximately $105 million
     Effective tax rate                                        36%


     For the Second Quarter of 2003:                        Projected
     Earnings per diluted share - GAAP(1)                  $.28 - $.29
     (See "Footnote Definitions" section of this press release.)


    Footnote Definitions
     1 - Generally Accepted Accounting Principles ("GAAP")
     2 - Adjusted results exclude from GAAP results the impact of the
           restructuring charge recorded during the first quarter of 2003.
           The statistics pages at the end of this press release provide a
           reconciliation of GAAP to adjusted results for the first quarter of
           2003.  The detail of the adjustments also is described in the
           "Restructuring Charge" section of this press release.
     3 - Normalized cash flows from operations give effect to the usual
           adjustment for the timing of the receipt of the Medicare+Choice
           premium payment from the Centers for Medicare and Medicaid Services
           ("CMS").  The fixed monthly payment from CMS is payable to Humana
           on the first day of each month.  However, if the first of the month
           falls on a weekend or a holiday, the company receives that payment
           early, often resulting in a significant impact on cash flows from
           operations. The statistics pages at the end of this press release
           provide a reconciliation of GAAP to normalized cash flows from
           operations.

Conference Call

Humana will host a conference call, as well as a virtual slide presentation, at 9:00 a.m. EDT today to discuss its financial results for the quarter and earnings guidance.

All parties interested in the audio only portion of the conference call are invited to dial 888-625-7430. No password is required. The company suggests participants dial in approximately ten minutes in advance of the call.

A live virtual presentation (audio with slides) will be available and may be accessed via Humana's Investor Relations page at www.humana.com. The company suggests web participants sign on approximately 15 minutes in advance of the call. The company also suggests web participants visit the site well in advance of the call to run a system test and to download any free software needed to view the presentation.

For those unable to participate in the live event, the virtual presentation archive will be available in the Presentations section of the Investor Relations page at www.humana.com, approximately two hours following the live web cast. An audio recording of the conference call will also be available in the Audio Archives located on the Investor Relations page at www.humana.com approximately two hours after the live call.

This news release contains forward-looking statements. The forward-looking statements made in this news release are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements may be significantly impacted by certain risks and uncertainties described in Humana's Form 10-K for the year ended December 31, 2002, as filed with the Securities and Exchange Commission.

Humana Inc., headquartered in Louisville, Kentucky, is one of the nation's largest publicly traded health benefits companies, with approximately 6.6 million medical members located primarily in 18 states and Puerto Rico. Humana offers coordinated health insurance coverage and related services ? through traditional and Internet based plans -- to employer groups, government-sponsored plans, and individuals.

More information regarding Humana is available via the Internet at www.humana.com, including on-line:

     * Copies of annual reports to stockholders;
     * Copies of Securities and Exchange Commission filings;
     * Copy of most recent investor presentation;
     * Copies of quarterly earnings press releases;
     * Audio archive of the most recent earnings release conference call;
     * Calendar of events (includes upcoming earnings conference call dates,
       related conference call access number, and planned participation in
       investor conferences).


    Humana Inc.
    In thousands

                                             March 31,                Percent
    Ending Medical Membership              2003     2002  Difference  Change
    Commercial:
     Fully insured                        2,348.8  2,332.4   16.4      0.7
     ASO                                    654.6    621.8   32.8      5.3
    Total Commercial                      3,003.4  2,954.2   49.2      1.7

    Government:
     Medicare+Choice                        327.1    363.7  (36.6)   (10.1)
     Medicaid                               491.4    476.8   14.6      3.1
     TRICARE                              1,752.5  1,742.3   10.2      0.6
     TRICARE ASO                          1,050.8    997.9   52.9      5.3
    Total Government                      3,621.8  3,580.7   41.1      1.1
     Total ending medical membership      6,625.2  6,534.9   90.3      1.4


                                             March 31,                Percent
    Ending Specialty Membership            2003     2002   Difference Change

    Commercial:
     Dental-fully insured                   741.7    786.8  (45.1)    (5.7)
     Dental-ASO                             367.9    306.5   61.4     20.0
      Total Dental                        1,109.6  1,093.3   16.3      1.5
     Group life                             519.0    542.1  (23.1)    (4.3)
     Short-term disability                   21.5     23.9   (2.4)   (10.0)
     Total ending specialty membership    1,650.1  1,659.3   (9.2)    (0.6)


                                                    Three months ended
                                                         March 31,
    Premiums                                          2003           2002

    Commercial:
     Fully insured medical                      $1,536,953        $1,343,261
     Specialty                                      78,603            82,727
    Total Commercial                             1,615,556         1,425,988

    Government:
     Medicare+Choice                               635,842           672,186
     Medicaid                                      121,230           111,253
     TRICARE                                       470,321           432,385
    Total Government                             1,227,393         1,215,824
    Total premiums                              $2,842,949        $2,641,812


                                                       Three months ended
                                                           March 31,
    Administrative services fees                      2003            2002

    Commercial                                     $29,590           $25,147
    Government                                      31,546            39,866
    Total Administrative services fees             $61,136           $65,013



    Humana Inc.
    Dollars in thousands, except per share results

                                               Three months ended
                                                         Adjusted
                               March 31,  Restructuring  March 31,  March 31,
    Consolidated Statements of     2003      Charge       2003        2002
    Income
    Revenues:
     Premiums                 $2,842,949      $  --   $2,842,949   $2,641,812
     Administrative services
      fees                        61,136         --       61,136       65,013
     Investment income            25,817         --       25,817       24,308
     Other income                  1,814         --        1,814        1,449
      Total revenues           2,931,716         --    2,931,716    2,732,582
    Operating expenses:
     Medical                   2,371,434         --    2,371,434    2,194,539
     Selling, general and
      administrative             447,045         --      447,045      435,064
     Depreciation                 27,209         --       27,209       25,865
     Other intangible
      amortization                 3,931         --        3,931        3,931
     Restructuring charge         30,760     (30,760)         --           --
      Total operating expenses 2,880,379     (30,760)  2,849,619    2,659,399
    Income from operations        51,337      30,760      82,097       73,183
     Interest expense              3,935         --        3,935        4,404
    Income before income taxes    47,402      30,760      78,162       68,779
     Provision for income taxes   16,172      11,966      28,138       22,009
    Net income                   $31,230     $18,794     $50,024      $46,770

    Basic earnings per common
     share                         $0.20       $0.12       $0.32        $0.28
    Diluted earnings per common
     share                         $0.19       $0.12       $0.31        $0.28

    Shares used in basic earnings
     per common share computation
     (000)                       157,739     157,739     157,739      164,255
    Shares used in diluted
     earnings per common share
     computation (000)           161,406     161,406     161,406      167,704

    Key Ratios

    Medical expense ratio
     Commercial                     81.3%         --        81.3%        81.9%
     Government                     86.2%         --        86.2%        84.5%
      Total                         83.4%         --        83.4%        83.1%

    Selling, general, and
     administrative expense ratio
      Commercial                    16.8%         --        16.8%        17.6%
      Government                    13.6%         --        13.6%        14.3%
       Total                        15.4%         --        15.4%        16.1%


    Humana Inc.
    Dollars in thousands, except per share results

                                                Three months ended
                                                          Adjusted
                                March 31,  Restructuring  March 31,  March 31,
    Operating Results by Segment    2003      Charge         2003      2002
    Commercial:
      Income before income taxes   $37,239    $17,852      $55,091   $26,095
      Interest expense               3,063        --         3,063     3,059
      Depreciation and amortization 19,228        --        19,228    17,167
        Commercial EBITDA*          59,530     17,852       77,382    46,321
    Government:
      Income before income taxes    10,163     12,908       23,071    42,684
      Interest expense                 872        --           872     1,345
      Depreciation and amortization 11,912        --        11,912    12,629
        Government EBITDA*          22,947     12,908       35,855    56,658
    Consolidated:
      Income before income taxes    47,402     30,760       78,162    68,779
      Interest expense               3,935        --         3,935     4,404
      Depreciation and amortization 31,140        --        31,140    29,796
        Consolidated EBITDA*       $82,477    $30,760     $113,237  $102,979


    * EBITDA represents earnings (including investment and other income)
      before interest expense, income taxes, depreciation and amortization.
      EBITDA is not a measure under accounting principles generally accepted
      in the United States and may not be similar to EBITDA measures of other
      companies.  EBITDA also is a measure commonly used by analysts,
      investors, and other interested parties in the health care industry.  We
      believe EBITDA is an important indicator of the cash content of the
      Company's operating income, and as such the quality of net income.


    Humana Inc.
    Dollars in thousands, except per share results

                                                 March 31,        December 31,
    Consolidated Balance Sheets                      2003              2002
    Assets
    Current assets:
     Cash and cash equivalents                     $532,652          $721,357
     Investment securities                        1,411,356         1,405,833
     Receivables, net:
      Premiums                                      472,972           348,562
      Administrative services fees                   55,726            68,316
     Other                                          258,481           250,857
      Total current assets                        2,731,187         2,794,925

    Property and equipment, net                     423,465           459,842

    Other assets:
     Long-term investment securities                312,517           288,724
     Goodwill                                       776,874           776,874
     Other                                          185,144           279,665
      Total other assets                          1,274,535         1,345,263
     Total assets                                $4,429,187        $4,600,030
    Liabilities and Stockholders' Equity
    Current liabilities:
     Medical and other expenses payable          $1,226,043        $1,142,131
     Trade accounts payable and accrued
      expenses                                      512,723           552,689
     Book overdraft                                  84,579            94,882
     Unearned premium revenues                      117,604           335,757
     Short-term debt                                265,000           265,000
      Total current liabilities                   2,205,949         2,390,459
     Long-term debt                                 334,328           339,913
     Other long-term liabilities                    268,131           263,184
      Total liabilities                           2,808,408         2,993,556
    Commitments and contingencies
    Stockholders' equity:
     Preferred stock, $1 par; 10,000,000
      shares authorized; none issued                     --                --
     Common stock, $0.16 2/3 par;
      300,000,000 shares authorized;
      171,371,759 shares issued at March
       31, 2003 and 171,334,893
      shares issued at December 31, 2002             28,562            28,556
     Capital in excess of par value                 931,460           931,089
     Retained earnings                              752,107           720,877
     Accumulated other comprehensive
      income                                         23,257            22,455
     Unearned restricted stock
      compensation                                   (3,961)           (6,516)
     Treasury stock, at cost, 10,584,719
      shares at March 31, 2003 and
      8,362,537 shares at December 31,
       2002                                        (110,646)          (89,987)
      Total stockholders' equity                  1,620,779         1,606,474
     Total liabilities and stockholders'
      equity                                     $4,429,187        $4,600,030

    Debt to total capitalization ratio                27.0%             27.4%



    Humana Inc.
    Dollars in thousands

                                                     Three months ended
                                                           March 31,
    Consolidated Statements of Cash Flows             2003           2002
    Cash flows from operating activities
     Net income                                    $31,230        $46,770
     Adjustments to reconcile net income
      to net cash provided by operating
      activities:
      Non-cash restructuring charge                 30,760             --
      Depreciation and amortization                 31,140         29,796
      Provision for deferred income taxes            3,646         12,880
      Changes in operating assets and
       liabilities excluding effects of
       acquisitions and divestitures:
           Receivables                             (48,553)       (45,810)
           Other assets                              5,685         (2,398)
           Medical and other expenses payable       83,912         63,977
           Other liabilities                       (29,012)       (10,804)
           Unearned premium revenues              (218,153)      (237,758)
      Other                                          1,115          3,210
      Net cash used in operating activities       (108,230)      (140,137)
      Timing of Medicare+Choice premium
       payment from CMS                            205,755        216,628
      Normalized net cash provided by
       operating activities                         97,525         76,491

    Cash flows from investing activities
      Purchases of property and equipment, net     (21,634)       (31,256)
      Purchases of marketable securities        (1,545,241)      (425,135)
      Proceeds from maturities of
       marketable securities                       196,923        115,954
      Proceeds from sales of marketable
       securities                                1,320,246        303,896
      Net cash used in investing
       activities                                  (49,706)       (36,541)

    Cash flows from financing activities
      Debt issue costs                                (153)          (559)
      Change in book overdraft                     (10,303)        10,673
      Common stock repurchases                     (20,817)             -
      Other                                            504          1,026
      Net cash (used in) provided by
       financing activities                        (30,769)        11,140

      Decrease in cash and cash
       equivalents                                (188,705)      (165,538)
      Cash and cash equivalents at
       beginning of period                         721,357        651,420
      Cash and cash equivalents at end of
       period                                     $532,652       $485,882


    Humana Inc.

    Percentage of Ending Membership Under Capitation Arrangements

                             Commercial Segment             Government Segment
                         Fully                Total       Medicare+
                        Insured      ASO    Segment        Choice     Medicaid
    March 31, 2003
    Capitated HMO
     hospital system
     based (A)             6.3%       --        4.9%        12.9%       2.5%
    Capitated HMO
     physician group
     based (A)             3.2%       --        2.5%         2.0%      56.2%
    Risk-sharing (B)       3.1%       --        2.4%        47.8%      33.9%
    All other membership  87.4%    100.0%      90.2%        37.3%       7.4%
        Total            100.0%    100.0%     100.0%       100.0%     100.0%

    March 31, 2002
    Capitated HMO
     hospital system
     based (A)             6.7%       --        5.3%        13.3%       2.2%
    Capitated HMO
     physician group
     based (A)             4.1%       --        3.2%         4.1%      57.6%
    Risk-sharing (B)       3.2%       --        2.5%        45.7%      34.3%
    All other membership  86.0%    100.0%      89.0%        36.9%       5.9%
        Total            100.0%    100.0%     100.0%       100.0%     100.0%

    A In a limited number of circumstances, we contract with hospitals and
      physicians to accept financial risk for a defined set of HMO membership.
      In transferring this risk, we prepay these providers a monthly fixed-fee
      per member to coordinate substantially all of the medical care for their
      capitated HMO membership, including some health benefit administrative
      functions and claims processing.  For these capitated HMO
      arrangements, we generally agree to reimbursement rates that target a
      medical expense ratio ranging from 82% to 89%.  Providers participating
      in hospital-based capitated HMO arrangements generally receive a monthly
      payment for all of the services within their system for their HMO
      membership.  Providers participating in physician-based capitated HMO
      arrangements generally have subcontracted directly with hospitals and
      specialist physicians, and are responsible for reimbursing such
      hospitals and physicians for services rendered to their HMO membership.

    B In some circumstances, we contract with physicians under risk-sharing
      arrangements whereby physicians have assumed some level of risk for all
      or a portion of the medical costs of their HMO membership.  Although
      these arrangements do include capitation payments for services rendered,
      we process substantially all of the claims under these arrangements.


    Humana Inc.

    Percentage of Ending Membership Under Capitation Arrangements

                                   Government Segment                  Consol.
                                        TRICARE        Total            Total
                           TRICARE        ASO         Segment          Medical
    March 31, 2003
    Capitated HMO
     hospital system
     based (A)                --           --           1.5%             3.0%
    Capitated HMO
     physician group
     based (A)                --           --           7.8%             5.4%
    Risk-sharing (B)          --           --           8.9%             6.0%
    All other membership   100.0%       100.0%         81.8%            85.6%
         Total             100.0%       100.0%        100.0%           100.0%

    March 31, 2002
    Capitated HMO
     hospital system
     based (A)                --           --           1.6%             3.3%
    Capitated HMO
     physician group
     based (A)                --           --           8.1%             5.9%
    Risk-sharing (B)          --           --           9.2%             6.2%
    All other membership   100.0%       100.0%         81.1%            84.6%
         Total             100.0%       100.0%        100.0%           100.0%

    A In a limited number of circumstances, we contract with hospitals and
      physicians to accept financial risk for a defined set of HMO membership.
      In transferring this risk, we prepay these providers a monthly fixed-fee
      per member to coordinate substantially all of the medical care for their
      capitated HMO membership, including some health benefit administrative
      functions and claims processing.  For these capitated HMO
      arrangements, we generally agree to reimbursement rates that target a
      medical expense ratio ranging from 82% to 89%.  Providers participating
      in hospital-based capitated HMO arrangements generally receive a monthly
      payment for all of the services within their system for their HMO
      membership.  Providers participating in physician-based capitated HMO
      arrangements generally have subcontracted directly with hospitals and
      specialist physicians, and are responsible for reimbursing such
      hospitals and physicians for services rendered to their HMO membership.

    B In some circumstances, we contract with physicians under risk-sharing
      arrangements whereby physicians have assumed some level of risk for all
      or a portion of the medical costs of their HMO membership.  Although
      these arrangements do include capitation payments for services rendered,
      we process substantially all of the claims under these arrangements.


    Humana Inc.

    Medical Claim Reserves - Details and Statistics

       Change in medical and other expenses payable:

       The change in medical and other expenses payable is summarized as
       follows:

                                          For the Three   For the Twelve
                                          Months Ended    Months Ended
                                            March 31,     December 31,
                                              2003            2002
           Balances at January 1            $1,142,131   $1,086,386

           Incurred related to:
                 Current year                2,425,464    9,125,915
                 Prior years - TRICARE         (18,890)      25,685 (1)
                 Prior years - non-TRICARE
                  (2)                          (35,140)     (13,404)
           Total incurred                    2,371,434    9,138,196

           Paid related to:
                 Current year               (1,403,792)  (8,002,610)
                 Prior years                  (883,730)  (1,079,841)
           Total paid                       (2,287,522)  (9,082,451)

           Balances at end of period        $1,226,043   $1,142,131

    (1) Changes in estimates of medical expenses payable for TRICARE may
        result from issues that entitle us to additional revenues derived from
        change orders or the bid price adjustment process, which was the case
        with substantially all of the unfavorable development for prior
        periods recognized during 2002.

    (2) Changes in estimates of non-TRICARE incurred claims for prior years
        recognized during 2003 and 2002 related primarily to our commercial
        lines of business.  The impact of any reduction of "incurred related
        to prior years" claims may be offset as we re-establish the "incurred
        related to current year".  Our reserving practice is to consistently
        recognize the actuarial best estimate of our ultimate liability for
        our claims within a level of confidence required to meet actuarial
        standards.  Thus, only when the release of a prior year reserve is not
        offset with the same level of conservatism in estimating the current
        year reserve will the redundancy reduce medical expense.  We believe
        we have consistently applied this methodology in determining our best
        estimate for unpaid claims liability in each period.


    Humana Inc.
    Dollars in thousands

    Medical Claim Reserves - Details and Statistics

    Medical and Other Expenses Payable Detail:

                                                     March 31,    December 31,
                                                       2003            2002
    A  IBNR and other medical expenses payable  $     703,910  $     650,606
    B  TRICARE IBNR                                   232,249        212,826
    C  TRICARE other medical expenses payable          30,055         37,793
    D  Unprocessed claim inventories                   99,000         92,300
    E  Processed claim inventories                    118,300        105,422
    F  Payable to pharmacy benefit administrator       42,529         43,184
        Total medical and other expenses payable $  1,226,043  $   1,142,131

    A  IBNR represents an estimate of medical expenses payable for claims
       incurred but not reported (IBNR) at the balance sheet date. The level
       of IBNR is primarily impacted by membership levels, medical claim
       trends and the receipt cycle time which represents the length of time
       between when a claim is initially incurred and when the claim form is
       received (i.e. a shorter time span results in lower reserves for claims
       IBNR).
    B  TRICARE IBNR has increased primarily due to an increase in claim
       inventories at our third party claim administrator for claims not
       submitted electronically.
    C  TRICARE other medical expense payable may include liabilities to
       subcontractors and/or risk share payables to the Department of Defense.
       The level of these balances may fluctuate from period to period due to
       the timing of payment (cutoff) and whether or not the balances are
       payables or receivables (receivables from the Department of Defense are
       classified as "receivables" in our balance sheet).
    D  Unprocessed claim inventories represent the estimated valuation of
       claims received but not yet fully processed. TRICARE claim inventories
       are not included in this amount as an independent third party
       administrator processes all TRICARE medical claims on our behalf.
       Reserves for TRICARE claims inventory are included in TRICARE IBNR.
    E  Processed claim inventories represent the estimated valuation of
       processed claims that are in the post claim adjudication process, which
       consists of administrative functions such as audit and check batching
       and handling.
    F  The balance due to our pharmacy benefit administrator fluctuates due to
       bi-weekly payments and the month-end cutoff.

Receipt Cycle Time:

Due to increasing electronic connectivity and other efficiencies gained by our providers with regards to the claim submission process, the average length of time between when a claim was initially incurred and when the claim form was received has generally shortened over the past several years. Below is a summary:

                      Average # of Days from Incurred Date to Receipt Date (1)
                              2003          2002        Change     % Change
    1st Quarter Average       17.1          19.0          (1.9)       -10.0%
    2nd Quarter Average         --          18.1           n/a          n/a
    3rd Quarter Average         --          17.3           n/a          n/a
    4th Quarter Average         --          16.9           n/a          n/a
    Full Year Average         17.1          17.8          (0.7)        -3.9%

    (1) Receipt cycle time data for our 2 largest claim processing platforms
        representing approximately 90% of our claims volume.


    Humana Inc.

    Medical Claim Reserves - Details and Statistics

    Unprocessed Claim Inventories:
    The estimated valuation and number of claims on hand that are yet to be
    processed are as follows:

                                Estimated                 Number
                                Valuation   Claim Item   of Days
       Date                       (000)       Counts     On Hand

    12/31/2001                   $125,400    518,100       5.0
    03/31/2002                   $121,000    559,600       5.2
    06/30/2002                   $110,300    513,100       4.8
    09/30/2002                   $108,800    496,200       4.8
    12/31/2002                    $92,300    424,200       4.1
    03/31/2003                    $99,000    421,700       4.0

    Days in Claims Payable (Quarterly):
    A common metric for monitoring medical claim reserve levels relative to
    the medical claim expenses is days in claims payable, or DCP, which
    represents the medical claim liabilities at the end of the period divided
    by average medical expenses per day in the quarterly period. Since we have
    some providers under capitation payment arrangements (which do not require
    a medical claim IBNR reserve), we have also summarized this metric
    excluding capitation expenses.


                      Days                           DCP
                    in Claims   Annual            Excluding  Annual
    Quarter Ended  Payable(DCP) Change  % Change  Capitation Change  % Change
    12/31/2001        47.4       (3.9)    -7.6%      57.1    (4.4)    -7.2%
    03/31/2002        47.2       (2.3)    -4.6%      56.2    (3.4)    -5.7%
    06/30/2002        46.8       (3.1)    -6.2%      55.3    (4.7)    -7.8%
    09/30/2002        46.6       (2.5)    -5.1%      55.3    (3.9)    -6.6%
    12/31/2002        45.2       (2.2)    -4.6%      53.3    (3.8)    -6.7%
    03/31/2003        46.5       (0.7)    -1.5%      54.7    (1.5)    -2.7%

    This metric fluctuates due to all of the issues reviewed above, including
    the change in the receipt cycle time, the change in medical claim
    inventories, the change in TRICARE liability balances, and the timing of
    our bi-weekly payment to our pharmacy benefits administrator.  An annual
    recap follows:

                                                      2003               2002
    4th quarter-prior year                            45.2               47.4
       Impact of change in claim receipt
        cycle time                                     0.3               (2.6)
       Impact of change in unprocessed
        claim inventories                              0.3               (1.3)
       Impact of changing TRICARE
        reserve balances                               0.7                0.3
       Impact of change in pharmacy
        payment cutoff                                  --                0.7
       All other                                        --                0.7
    Year to date-current year                         46.5               45.2

SOURCE Humana Inc.

Regina Nethery, Humana Investor Relations, +1-502-580-3644,
Rnethery@humana.com, or Tom Noland, Humana Corporate Communications,
+1-502-580-3674, Tnoland@humana.com
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